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Traditional means of authenticating customers such as user IDs, passwords and knowledge-based questions are increasingly breached and available to bad actors. These widely used forms of authentication also create friction for customers and restrict adoption of digital channels and processes. New technologies and wide adoption of mobile devices are making it possible to increase security while reducing friction for customers across channels. Firms are beginning to map out a path to getting rid of passwords.
About the speakers: 
David Shroyer
David has over 20 years’ experience in the financial services sector serving in product management, technology management, information / cyber security, and risk management executive roles. He has strong industry expertise in the end-to-end security lifecycle in consumer and commercial eCommerce and financial services. Additionally he has regulatory experience as both a practitioner and risk manager in information, cyber and third party risk for financial institutions. 
Edward Aluise
Ed Aluise is a Director with Greenway Solutions. He has 20 years of experience in consulting and general management roles working with Global 1000 and mid-sized institutions in the Financial Services, Consumer Products, and Retail industries. In these roles, Edward has worked with a variety of companies to develop growth-oriented strategies while managing risk. His areas of expertise span strategy and product development, digital risk and security, and digital channel development. Recent engagements he has led include a digital experience strategy and roadmap for a super-regional bank, a payments controls assessment for a regional bank, and digital channels risk management program for a super-regional bank. Prior to joining Greenway Solutions in 2011, Edward held Strategy and Product leadership roles at Bank of America in Payments, Small Business and Treasury Services businesses, including stints on the leadership teams of those multi-billion dollar organizations. Edward started his career as a consultant with AT Kearney in their Economics and Customer-Oriented Growth practices. He graduated Phi Beta Kappa from the University of North Carolina. Edward Aluise on LinkedIn 
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